Frequently Asked Questions
Everything you need to know about our digital safety lab courses
Expert-Led
What topics are covered in DigiSafety Lab courses?
DigiSafety Lab courses address essential
digital safety practices such as secure
password management, recognizing phishing
attempts, safe use of public Wi-Fi, data
protection fundamentals and privacy best
practices to help individuals and
organizations maintain a safer online
environment.
Interactive
Who are the courses designed for?
Our courses are tailored for beginners,
professionals, small business owners and
anyone in Canada seeking practical knowledge
to protect personal or organizational
information from common online threats.
On-Demand
What is the format of the training?
Courses are delivered through a mix of
self-paced video modules, interactive
quizzes and guided hands-on exercises.
Learners can access materials 24/7 on our
platform and apply skills in realistic
simulated scenarios.
On-Demand
How long do I have access to course materials?
Participants receive access to all course
content for one year from the date of
enrollment, including updates and added
resources to stay current through 2025.
On-Demand
Do I receive a certificate?
Upon successful completion of all modules
and assessments, learners receive a digital
certificate issued by DigiSafety Lab, which
can be shared on professional networks.
On-Demand
How can I get support during the course?
Learners can reach our support team via
email or live chat on digisafelab.digital.
Instructors hold scheduled office hours for
Q&A and technical assistance.