Frequently Asked Questions

Everything you need to know about our digital safety lab courses

Expert-Led

What topics are covered in DigiSafety Lab courses?

DigiSafety Lab courses address essential digital safety practices such as secure password management, recognizing phishing attempts, safe use of public Wi-Fi, data protection fundamentals and privacy best practices to help individuals and organizations maintain a safer online environment.
Interactive

Who are the courses designed for?

Our courses are tailored for beginners, professionals, small business owners and anyone in Canada seeking practical knowledge to protect personal or organizational information from common online threats.
On-Demand

What is the format of the training?

Courses are delivered through a mix of self-paced video modules, interactive quizzes and guided hands-on exercises. Learners can access materials 24/7 on our platform and apply skills in realistic simulated scenarios.
On-Demand

How long do I have access to course materials?

Participants receive access to all course content for one year from the date of enrollment, including updates and added resources to stay current through 2025.
On-Demand

Do I receive a certificate?

Upon successful completion of all modules and assessments, learners receive a digital certificate issued by DigiSafety Lab, which can be shared on professional networks.
On-Demand

How can I get support during the course?

Learners can reach our support team via email or live chat on digisafelab.digital. Instructors hold scheduled office hours for Q&A and technical assistance.